The Pension Appeal Boards customer service is open on weekdays from 9 am to 3 pm. We recommend that you avoid visiting on site and instead contact us by e-mail at kirjaamo(at)telk.fi or by phone at +358 29 4117 200.

In issues relating to appeals, our telephone service operates from 9 a.m. to 12 noon.

In May 2022, the average processing time for cases handled by the Pension Appeal Board (TELK) was approximately five to eight months. The processing time of a single appeal may deviate strongly from the average processing time.

We process issues relating to vocational rehabilitation as urgent. Their average processing time is around four months.

On 3 May 2022, the number of cases pending at the Pension Appeal Board totalled 2 130.

Exceptional opening hours:

The Pension Appeal Boards customer service will be closed from 26 to 29 May 2022.

 

 

 

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Contact information

Visiting address
Ratapihantie 11
00520 Helsinki

Postal address
P.O. Box 28
00521 Helsinki

We ask that you contact us primarily via e-mail.

Electronic communication

E-mail
kirjaamo@telk.fi

Secure e-mail service
https://sr.edelkey.net/encrypt

Switchboard +358 (0)29 4117 200

Telephone service hours for pension appeals: weekdays 9-12.