We recommend that you contact us by e-mail at kirjaamo(at)telk.fi or by phone at +358 29 4117 200.

In January 2026, the average processing time for cases handled by the Pension Appeal Board (TELK) was approximately six to nine months. The processing time of a single appeal may deviate strongly from the average processing time.

We process issues relating to vocational rehabilitation as urgent. Their average processing time is around four months.

On 14 th January 2026, the number of cases pending at the Pension Appeal Board totalled 3 899.

Email Encryption Provider of the Pension Appeal Board  Has Changed

The e-mail encryption service provider of the Pension Appeal Board has changed on 16 June 2025. You can access the new email encryption service at https://securemail.telk.fi. For more information on e-services to the Board of Appeal, please visit our website www.telk.fi - To the applicant - Electronic communication.